Last revision date: December 8 2022
Accepting the Terms of Use
The Terms of Service (“terms”) mentioned herein governs the use or access of the website, including all information, tools, products, contents, services and functionality (collectively “Service”), as owned and operated by HostHelp (“we”, “our”).
By accessing or using the Service, Customers/Users (“you”, “your”) agree to be bound by the terms fully, including all the additional policy rules contained in this website. We expect to you carefully go through these terms before using our service.
01.USER ACCOUNT
You may be required to register User Account by providing information about yourself and the billing information to access certain service provided by HostHelp. You agree that information provided to us will always be accurate, correct, and up to date. Assured that, User Account must not be used for any illegal or unauthorized purpose.
We reserve the right to terminate any User Account at any time in the sole discretion for offensive activity, inability to comprehend with the terms or for any other fraudulent activity.
02. USER’S RESTRICTIONS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
03. DESCRIPTION OF SERVICE
We have made every effort to describe our services and products as accurately as possible. However, we don’t warrant that the descriptions are fully accurate, complete, reliable, update and error free. All descriptions of our services or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time. Any offer for any Service made on this site is void where prohibited.
04. PRICES AND PAYMENT
In order to the purchase or renew our services, the user has to pay a monthly or yearly subscription fee based on the chosen plan that is located at pricing page. The fees are exclusive of Value added tax and any other taxes, in
particular, or any other charges or duties which is imposed on the payment and are applicable to the registered user.
The user has to use a valid credit card to access our services and all the payments will be made on a prepaid basis. Note that, User is responsible for the bank fees and any kind of charges that comes with the service fee. No purchase or renew is deemed accepted by us until payment has been processed.
05. CANCELLATION AND REFUND
We offer a small window to refund in certain cases. You may request a refund explaining the detailed reason as to why you want to cancel our service and to get refund. If we are unable to solve the problem within a short time, we will provide a partial refund to you. If clients violate the terms and conditions and suspended in that case refund will not be offered even if asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.
06. TRANSFER OF SITE
We are always ready to help you to transfer your site to us from another hosting. We always try to do the best transfer of your all data from old host to our host. In fact, Hosting transfer is not our duty, it is just a bonus service. HostHelp will transfer maximum one account for share hosting, 10 accounts for Reseller, 25 accounts for VPS and 50 Accounts for a dedicated server for free first time. You have to pay fees for more transfers.
07. BACKUPS AND DATA LOSS
If you use any service of HostHelp is at your own risk. Our backup service is run on the last day of each week, and provided to you as a courtesy. HostHelp is not responsible for files and data residing on your account. You agree to take full responsibility for your files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.
08. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
09. COPYRIGHT NOTICE
Our Service may contain trademarks as well as those of our affiliates or other companies, in the form of words, text, photographs, graphics, logos, contents, articles and materials. Your use of our Service doesn’t constitute any right or license for you to use such trademarks, without the prior written permission of the corresponding trademark owner. Our Service is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Service is strictly prohibited. Your use of our Service does not grant you ownership rights of any kind in our service.
10. DATA PRIVACY
We are committed to securing your personal data and keeping it confidential. Under no circumstances the data are sold to third parties. Data are only transferred to third parties to the extent required for order processing. Further information regarding data privacy and the treatment of personal data is contained in our Privacy Policy.
11. LINKS TO OTHER WEBSITES
Our Service may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third-party websites. Links to such websites do not imply any endorsement by or affiliation with us. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
12. INDEMNIFICATION
You agree to indemnify, defend and hold harmless HostHelp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
13. WARRANTY DISCLAIMER
This hereby declares that excepts anything that is prohibited by law, the services and the features that the website and software provided and displayed “AS-IS” and “AS AVAILABLE” and we denied any of the warranties and conditions that claim the fitness of a particular purpose, title, accuracy or non-infringement. We make no guarantee that the services or the software (a) will always meet your requirements (b) will always be accurate, timely and error-free, (c) Will always be reliable, legal, safe and free from any kind of viruses, harmful code. Further, announce that there is no accuracy and liableness in the content of any sites linked with the website.
14. LIMITATION OF LIABILITY
In no case shall HostHelp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the amount you have paid us during your purchase. More than one claim will not extend the limit and the claim must be permitted by law in the applicable jurisdiction.
15. TERMINATION OF SERVICE
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
16. RESOLUTION OF DISPUTES
You agree that any dispute or claim that has arisen, or may arise between you and us that relate in any way of your use or access to our Services through our site shall be resolved exclusively through negotiation, mediation or arbitration rather than in court.
17. SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
18. CHANGE OF TERMS
We reserve the right to change or modify any portion of the terms at any time for operational, legal or regulatory reasons without any prior declaration or notification. To keep yourself upgraded with the Terms of Service read it at a regular interval.